Never miss another customer

Patron answers your calls, engages your website visitors and follows up with customers, 24/7.

Built specifically around your business, Patron helps you respond faster, capture more opportunities and turn more conversations into customers.

Incoming Call

Answered by Patron.

Website Enquiry

Captured by Patron.

Customer Follow-up

Sent by Patron.

Your next customer rarely waits

And if they don’t hear back quickly enough, there’s a good chance they move on.

Patron makes sure that doesn’t happen.

Every missed call, unanswered enquiry or forgotten follow-up is a potential customer slipping through the cracks.

Patron helps close those gaps.

One Patron. Three ways to protect your opportunities.

Choose the service your business needs, or bring all three together with Patron.Complete

Patron Receptionist

Never miss another call.

Patron answers your calls 24/7, handles common questions, captures customer details, qualifies enquiries and helps callers take the next step.

Unlike an off-the-shelf answering tool, Patron is configured around your business, your services and the way you work.

Patron Chat

Turn your website visitors into enquiries.

Patron speaks to visitors while they are actually on your website, answering questions, capturing details and helping prospects move forward.

Your website stops being a digital brochure and starts working as part of your sales process.

Patron Follow-up

Never let another opportunity go cold.

Patron helps you stay in touch with prospects and customers automatically, from enquiry to follow-up and reminders to review requests and customer nurture.

The right message, at the right time, without relying on someone remembering to send it.

Built around your business. Not plugged into it.

There are plenty of tools that can answer a phone or place a chat box on a website.

Patron is different.

We configure it around the way your business actually works, including:

Your services
Your FAQs
Your tone of voice
Your qualification criteria
Your appointment process
Your customer journey
Your escalation rules
Your follow-up process

This means your customers receive a more relevant experience, and your business receives better-quality opportunities.

Plug-and-play AI answers questions.

Patron understands what should happen next.

Simple for you. Powerful behind the scenes.

Choose your Patron.

Start with Receptionist, Chat or Follow-up, or combine all three with Patron Complete.

We build it around your business.

We learn how you work, what customers ask, how enquiries should be handled and when your team needs to step in.

Patron goes to work.

Calls are answered, website visitors are engaged and follow-up happens automatically.

You stay in control.

You can see conversations, opportunities and activity, while your team steps in whenever a human touch is needed.

You don’t need to become an AI expert. That’s our job.

What is one missed customer worth?

Patron doesn’t need to win you hundreds of additional customers to pay for itself.

For many businesses, recovering just one opportunity that might otherwise have been missed can cover months of Patron.

Patron. Pricing

What is Patron

Patron is a bespoke customer-response and follow-up service designed to help businesses respond faster, capture more opportunities and provide a more consistent customer experience. It can answer calls, engage website visitors and follow up with leads and customers automatically, depending on the service you choose. Patron is built around your business rather than simply switched on as an off-the-shelf tool.

Is Patron just another AI tool?

No. Patron uses AI and automation behind the scenes, but the technology itself is not the main product. The value comes from how Patron is configured around your business, including your services, customer journey, tone of voice, FAQs, qualification criteria, booking process, handover rules and follow-up. A generic AI tool may answer a question. Patron is designed to understand what should happen next.

What makes Patron bespoke?

Every Patron setup is configured around the individual business. That can include your services, FAQs, opening hours, customer journey, qualification criteria, appointment process, team structure, tone of voice, escalation rules and follow-up process. We also test and refine the setup before launch, so Patron reflects the way your business actually works rather than relying on a generic template.

Can Patron answer calls 24/7?

Yes. Patron Receptionist can be configured to answer calls outside normal working hours or operate 24/7. You decide how calls should be handled, what Patron should answer, what information should be captured and when a call should be transferred or escalated to a real person.

Can Patron book appointments?

Yes. Patron Receptionist and Patron Chat can support appointment booking where an appropriate calendar and booking process are connected. Patron can also ask relevant questions before booking and help guide customers towards the correct service or appointment type.

What happens if Patron doesn’t know the answer?

Patron should not guess. During setup, we agree what should happen when a question falls outside the approved information. Patron might collect the customer’s details, explain that someone will follow up, escalate the enquiry, create a task or take another agreed action. The aim is to keep the customer experience helpful without pretending to know something Patron has not been given.

Can Patron work with my existing website or CRM?

In many cases, yes. Patron Chat can usually be added to a suitable existing website, and Patron can work with a range of CRM and business systems depending on the available integrations. We first look at what you already use and confirm the cleanest way to connect everything. If your existing website or CRM needs improvement, we can also scope that separately.

Can Patron automate follow-up and reviews?

Yes. Patron Follow-up can automate enquiry follow-up, reminders, review requests, nurture and reactivation. Depending on your setup, this can include email, SMS and other supported communications triggered by events in the customer journey. The goal is simple: make sure good opportunities do not go cold because somebody forgot to follow up.

Is bespoke setup included?

Yes. Standard bespoke setup is included within the agreed scope. That includes the initial configuration needed to shape Patron around your business, customer journey and chosen service. If a project requires unusually complex integrations, custom development, multiple locations or specialist work outside the standard package, we will discuss any additional cost with you before proceeding.

What happens after I sign up?

Once you sign up, you will receive a welcome email and a short onboarding form. That gives us the initial information we need to get the ball rolling. We then review your answers, build the service around your business and move into testing before launch. You do not need to become an AI expert or configure everything yourself. That is our job.

Can I start with one service and upgrade later?

Yes. You can start with Patron Receptionist, Patron Chat or Patron Follow-up and add another service later. If you already have gaps across calls, website enquiries and follow-up, Patron Complete will usually provide the strongest overall solution and the best value.

How quickly can Patron get started?

Setup time depends on the service you choose and how complex your business is, but we keep the process as simple as possible. Once we receive your onboarding information, we review your customer journey, configure the relevant Patron service, test everything properly and then move towards launch. We’d rather get the experience right than rush it, but we’ll keep you updated throughout so you always know what stage your setup is at.

Never miss another customer.

Your customers are already calling, clicking and asking questions.

Make sure someone is there when they do.