Choose your Patron
We build around your business
Never miss another customer
Patron answers your calls, engages your website visitors and follows up with customers, 24/7.
Built specifically around your business, Patron helps you respond faster, capture more opportunities and turn more conversations into customers.
Incoming Call
Answered by Patron.
Website Enquiry
Captured by Patron.
Customer Follow-up
Sent by Patron.
Your next customer rarely waits
And if they don’t hear back quickly enough, there’s a good chance they move on.
Patron makes sure that doesn’t happen.
Every missed call, unanswered enquiry or forgotten follow-up is a potential customer slipping through the cracks.
Patron helps close those gaps.
- They call when you're with another customer
- They visit your website after hours
- They send an enquiry when nobody is available to respond.
One Patron. Three ways to protect your opportunities.
Choose the service your business needs, or bring all three together with Patron.Complete
Patron Receptionist
Never miss another call.
Patron answers your calls 24/7, handles common questions, captures customer details, qualifies enquiries and helps callers take the next step.
Unlike an off-the-shelf answering tool, Patron is configured around your business, your services and the way you work.
Patron Chat
Turn your website visitors into enquiries.
Patron speaks to visitors while they are actually on your website, answering questions, capturing details and helping prospects move forward.
Your website stops being a digital brochure and starts working as part of your sales process.
Patron Follow-up
Never let another opportunity go cold.
Patron helps you stay in touch with prospects and customers automatically, from enquiry to follow-up and reminders to review requests and customer nurture.
The right message, at the right time, without relying on someone remembering to send it.
Built around your business. Not plugged into it.
There are plenty of tools that can answer a phone or place a chat box on a website.
Patron is different.
We configure it around the way your business actually works, including:
- Your services
- Your FAQs
- Your tone of voice
- Your qualification criteria
- Your appointment process
- Your customer journey
- Your escalation rules
- Your follow-up process
This means your customers receive a more relevant experience, and your business receives better-quality opportunities.
Plug-and-play AI answers questions.
Patron understands what should happen next.
Simple for you. Powerful behind the scenes.
01
Choose your Patron.
Start with Receptionist, Chat or Follow-up, or combine all three with Patron Complete.
02
We build it around your business.
We learn how you work, what customers ask, how enquiries should be handled and when your team needs to step in.
03
Patron goes to work.
Calls are answered, website visitors are engaged and follow-up happens automatically.
You stay in control.
You can see conversations, opportunities and activity, while your team steps in whenever a human touch is needed.
You don’t need to become an AI expert. That’s our job.
What is one missed customer worth?
Patron doesn’t need to win you hundreds of additional customers to pay for itself.
For many businesses, recovering just one opportunity that might otherwise have been missed can cover months of Patron.
Commonly asked queries about Patron
No. Patron is configured around your individual business, customer journey and processes. The technology matters, but the implementation is what makes it useful.
We recommend being transparent. Patron can introduce itself naturally while still delivering a professional and helpful customer experience.
Yes. Depending on your setup, Patron can guide customers towards available appointments and help complete the booking process.
Yes. Patron can be configured with rules for when and where calls should be transferred or escalated.
You decide. Patron can collect the customer’s details, advise that someone will follow up, or escalate the conversation according to the rules we establish with you.
That’s the goal. We configure Patron around your services, terminology, tone and customer experience rather than relying on generic responses.
Yes. That’s one of its biggest advantages.
No. We handle the setup and configuration. Patron is designed to make your business simpler, not add another piece of software for you to manage.
This depends on the complexity of your business and the Patron services you choose. We’ll gather the information we need, build and test your setup, then launch when everyone is comfortable with the customer experience.
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Never miss another customer.
Your customers are already calling, clicking and asking questions.
Make sure someone is there when they do.
