How Patron. works
Built around your business. Simple for you.
Patron isn’t an off-the-shelf AI tool you’re left to configure yourself.
We take the time to understand how your business works, how your customers get in touch, what they usually ask, how you want enquiries handled and what should happen next.
Then we build Patron around that.
1. Tell us about your business
Once you get started, we’ll ask you for some simple information about your business, your customers and the way you currently handle enquiries.
You don’t need to have everything perfectly documented. We’ll help shape the detail as we go.
2. We build your Patron setup
We configure Patron around your business, including things such as your tone of voice, FAQs, qualification questions, booking process, handover rules and follow-up requirements.
The exact setup depends on the service you choose.
3. We test it properly
Before anything goes live, we test the setup to make sure conversations feel natural, enquiries are handled correctly and the right information is captured.
Where needed, we refine the responses and workflows until everything feels right.
4. Patron goes live
Once approved, Patron starts working across the services you’ve chosen.
That might mean answering calls, speaking to website visitors, following up enquiries, requesting reviews or helping re-engage older contacts.
5. We keep improving it
Patron is a managed service, not a one-time installation.
As your business changes, your customer questions change or you spot opportunities to improve the experience, we can refine the setup with you.
Try Patron for yourself
What is one missed customer worth?
Patron doesn’t need to win you hundreds of additional customers to pay for itself.
For many businesses, recovering just one opportunity that might otherwise have been missed can cover months of Patron.
